Returns & Exchanges

At Greenic, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures your retail experience remains hassle-free.

1

Initiate Your Request

Log into your Greenic account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached, and include a printed copy of your return authorization.

3

Ship the Item

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Refund or Exchange

Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing